SATURDAY MATINEE EVENT: 
Gates open at 11:00AM
Pre-show Meet & Greet Pit Party with Kids Zone 11:30am-12:30pm
Show starts at 1:00pm and ends approx. 3:00pm
Post show drivers autographs

SUNDAY MATINEE EVENT: 
Gates open at 12:00PM
Pre-show Meet & Greet Pit Party with Kids Zone 12:30pm-1:30pm
Show starts at 2:00pm and ends approx. 4:00pm
Post show drivers autographs

An admission ticket is required to attend the Pit Party. Attending the Pit Party only is not permitted.

* CHILDREN 2 AND UNDER ARE FREE - MUST SIT IN PARENTS LAP.

* MUST PRESENT PRINTED TICKET FOR ADMISSION.

* ADVANCE TICKET PRICES MAY FLUCTUATE BASED ON CURRENT TICKET SUPPLY & DEMAND.

* GROUP DISCOUNTS AVAILABLE FOR 15+ TICKETS. CALL 480-881-2375.

* NO OUTSIDE FOOD/DRINKS OR COOLERS ALLOWED INTO THE FACILITY.

* TALENT AND SHOW PROGRAMMING SUBJECT TO CHANGE WITHOUT NOTICE.

* ARRIVE EARLY AS GENERAL ADMISSION TICKETS HOLDERS COULD EXPERIENCE STANDING ROOM ONLY PRIOR TO SHOW TIMES.

Is the event loud?

- Yes! We suggest hearing protection. Hearing protection can be purchased at the show

Can I bring in food & drinks into show?

- No outside food or drinks are allowed into facility. Food & drinks are sold at the event - cash only

Do you have a no-refund ticket policy & what if it rains?

- We have a no-refund policy. Our shows will run rain or shine. If weather is too severe & unsafe, we will delay start of show

Will there be handicap seating & handicap parking available?

-Yes. Handicap seating & parking is available

Is there an ATM at venue?

- Some venues have ATMs on site, but not always. We do recommend getting cash before arriving to the event.

Is Monster Truck merchandise sold at event?

- Yes! Authentic Monster Truck merchandise is sold at shows. Items include merchandise for Mom, Dad & the Kids! Credit cards are accepted at merchandise stands.

Is food & drink available at event?

- Yes. Food & Drinks are available for purchase at the show - cash only.

What is the reason for advance online ticket fee?

- Fees are added per ticket when customers purchase tickets online. Fees represent service, convenience, and credit card fees associated with each online ticket purchase. These fees are far less expensive than costs for fuel & time to drive to a ticket outlet & the ticket prices are higher at the gate the day of show.

Why do ticket prices increase?

- We state up-front that there is a "limited supply" of advance general admission & VIP reserved seating section tickets available. Some of these advance discount ticket prices provides up to 50% savings vs the higher ticket prices at the gate on show day. When we see we are reaching the limit on these advance sale discount tickets, we do have to raise the ticket price. It could happen at anytime, based on sales. That is why we encourage our ticket customers to purchase their discounted tickets early & take advantage of these excellent early bird discount ticket savings.

What is a Refundable Booking?

Refundable Booking gives ticket buyers the option to upgrade their order to a refundable booking, for an additional fee.

Upgrade your booking and receive a 100% refund if you cannot attend and can evidence one of the many reasons in the Terms and Conditions, which you would accept when you opt-in to the Refundable Booking.

Learn more about AttendStar's Refundable Booking option HERE

Can I purchase tickets at the Gate - Day of Show?

-Yes. We always make sure we have some tickets to sell at the gate. Ticket prices at gate do increase over advance tickets and will be cash only. If you are driving to show from long distance, we suggest you call event at 480.881.2375 for ticket availability at gate.

Is there a limit as to how many tickets I can purchase at one time?

- No. You can purchase as many tickets as you would like!

Can I stand along the hand railing to watch show?

- No one is allowed to stand along the railing during performance. Safety is always first with our shows. Do NOT stand along the railing or the trucks will not run. We also have yellow caution tape applied to some restricted areas. Those areas are off limits to the general public.

What do I experience if I attend the Pre-Show Meet & Greet Pit Party?

- The Pre-Show Pit Party includes a chance to meet the drivers, get autographs and take plenty of photos. Get up close to these Giant Monster Trucks on display and see our truck setup first hand track-side! Kids can enjoy the "Kid's Fun Zone" where we will have a huge bounce house to play in. Pit Party starts 30 minutes after gates open & runs for a full hour. Our VIP ticket holders have FREE access to attend Pit Party. General admission customers can buy Pit Party Passes in advance online or at merchandise stand for $5.00 - cash only. Pit Party does NOT include truck rides.

Can I only attend the Pre-Show Meet & Greet Pit Party?

- An admission ticket is required to attend the Pit Party. Attending the Pit Party only is not permitted.

Can I bring a stroller for my child?

- Yes! We just ask that you not block walk-ways, steps, or sight-lines.

Where is lost & found?

- In the case of a lost item, we will place it at the Merchandise Stand. Our Show Announcer will announce the lost item with a description of the item.

Are public restrooms available?

- Yes! All event venues where we perform our shows are equipped with clean public restrooms for our customers to use.

What is included in VIP tickets?

- Sit in VIP Reserved Seating Section with the Best Seat in the house! You also have FREE access to Pre-Show Pit Party, which includes Kids Fun Zone. VIP Seating is not assigned seats - it is a reserved section

I have VIP tickets. Where do I go?

- All VIP ticket holders must check in at the VIP Ticket Kiosk booth outside of entry gate to receive a wristband. All VIP ticket holders must have their wristbands on prior to entering the show. The wristband ensures proper access to designated VIP Reserved Seating Section & access to pre-show meet & greet Pit Party. DO NOT purchase the Pre-Show Meet & Greet add-on, as your VIP Guest Wristband gets you free access to pre-show Pit Party. VIP ticket does not include Ride Truck rides.

How can I purchase a ticket to ride on Monster Truck Ride Truck?

- Ride truck tickets are only sold at the location where the ride truck loads & unloads passengers. Cash only. Rides will be available during pre-show, intermission, post-show, and sometimes thru the entire show.

Can I sign up my Child for "Kids Powerwheel Races" ?

- Kids ages 3 to 9 can participate. Parents must bring their own Powerwheel. Powerwheels must be standard unit w/ 1 battery. No entry fee. Limited positions available! To sign up your child, visit this link. 

What are age limit for purchasing tickets?

Children ages 2 & under Free - must sit on parents lap & not take up seat

VIP tickets are same price for Adult or Child

Can I upgrade my general admission ticket to a VIP ticket?

- Yes, depending on VIP seating availability at show time we can provide upgrade from your general admission to VIP seating. See Ticket Seller at ticket booth to handle upgrade.

Can I purchase Group Tickets?

- Yes! Group Sales Discount Tickets are available to groups with 15 or more in the group. Please call 480-881-2375 for more details

When do advance tickets sales shut off for online & ticket outlet sales?

- AttendStar online advance tickets sales turn off approx. 2 hours before show

- Advance ticket outlets stop selling tickets the evening before show

Buying in advance ticket prices saves up to 50% off day of show prices

What is the smoking policy?

- No smoking in seating area. Smokers must go to designated area at venue.

How long does the event run?

- The show lasts approximately 2.5 hours including intermission. Gates open 2 hours before show

Can we get autographs? How much?

- Yes! We have drivers autographs after the show near our Merchandise Stand. Autographs are free! Drivers will arrive at the autograph table approximately 5 minutes after show is concluded. The drivers will stay until the last fan in line gets an autograph.

Can I go out to my car, and come back in after I have entered the venue?

- Yes. Please see the Ticket Taker at Main Entry Gate & they will stamp your hand

What do I do with add-on pre-show Pit Party ticket that I purchased online?

- Please keep that pre-show Pit Party ticket in your pocket/purse - do not hand it to Ticket Taker at Main Gate. You are to show that ticket to Ticket Taker at our entry to pre-show meet & greet Pit Party

Can I get a general admission seat if I arrive late to event?

- Due to the popularity of our shows, most fans arrive early for general admission seating as the seats are first come first serve. Should you arrive late you may have to watch the show from the standing room areas.