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Concert is held RAIN OR SHINE. ALL SALES FINAL. NO REFUNDS OR EXCHANGES. No exceptions.

All tickets are sold on an INDIVIDUAL basis, one (1) per person. (The postponed concert sold as a VEHICULAR ticket.).  Enjoy a night of LIVE music unlike any you’ve experienced before under the stars in the in-field of the race track!

Each person must be prepared to show their ticket and have it scanned upon entry, through driver's side window.

Please observe local social distancing guidelines for the health and well being of all fans. Concert is subject to change following any changes to the recommended safety and health guidelines.

GATES:

• Access to restrooms will NOT be available prior to gates opening.

• Gates will open at 5:30 pm.  Concert begins at 7:30 pm.
  

FREQUENTLY ASKED QUESTIONS:

WILL THE ARTISTS BE THERE OR IS THIS A SIMULCAST EVENT?
The artists will be performing LIVE and IN PERSON for you at this outdoor concert!

WILL RESTROOMS BE AVAILABLE?
Yes. Permanent restrooms will be available but away from the seating areas.  Portable restrooms may be available closer. 

WHERE AT THE FIVE FLAGS SPEEDWAY WILL THE CONCERT BE?
The stage and videos screens will be set up in the east end of the in-field of the race track with seating areas in the in-field, on the race track and in the Grand Stands.

CAN I USE MY TICKET FROM THE POSTPONED APRIL DRIVE-IN CONCERT?
Yes and No. As a result of covid, the April 1st concert in Pensacola was rescheduled for this concert. Besides the date, the venue for the concert had to be changed also.  As a result, tickets are now INDIVIDUAL tickets instead of a VEHICULAR tickets.  Therefore the admission ticket you’ve already purchased is valid but should be transferred into INDIVIDUAL tickets.  If you are unable to attend the new date, a refund will be granted. For INDIVIDUAL tickets, please contact us by Emailing larry@wowconcerts.org or calling 866-428-6911, 9:00 am - 5:00 pm, Mon - Sat.

ARE TICKETS ASSIGNED SEATS?
No. All tickets are General Admission. But all tickets are assigned a Section, base on the ticket level purchased. Tickets on the In-Field are closer to the stage and cost more than those on the Track or in the Grand Stands. Seating will be in order of arrival (first come, first seated) in the designated colored zone (section) designated on the ticket your purchased.

SHOULD I BRING A LAWN CHAIR OR A BLANKET TO SIT IN/ON?
Yes! Blankets and lawn chairs are welcome. You will be required to stay inside your assigned seating area, and continue to maintain all social distancing requirements. Please use common courtesy as we want everyone to enjoy the concert.
- In-Field Seating - lawn chairs and blankets recommended, as it is asphalt and gravel-
- Track Seating - lawn chairs may not be usable in this area due to the slope/banking of    the race track.  Blankets, cushions, tarps, and towels on the asphalt might be best.
- Grand Stand Seating - the stands have stadium/bench type seating.  So lawn chairs  are not needed.  Stadium seats suggested.

ARE UMBRELLAS PERMITTED?
Handheld umbrellas are allowed, but beach umbrellas or pop-up tents are not permitted.

DOES MY BABY/TODDLER NEED A TICKET?
Children who are two (2) years of age and younger will not need a tickets, provided that such children sit on an adult ticket holder's lap and do not occupy their own seating area.

WHAT HAPPENS IF IT RAINS?
This is a rain or shine event.  However, fan safety is always our first priority, so in the event of inclement weather we will consult with local officials to make the safest decision for our fans.  .

WHAT TIME SHOULD I ARRIVE?
Gates will open at 5:30 pm.  If you arrive early, please make sure to observe all traffic laws.  Do NOT block any roads, driveways, or businesses.  Please be courteous and respectful to the surrounding businesses and areas.

WHERE DO I PARK?
Free parking.  There will be traffic directors guiding vehicles to designated parking. Example:  If you purchased a ticket in a specific section, you will be directed to park in a certain area on a first come, first parked basis. No spaces can be reserved for groups.  See provided map for details.
- In-Field and Track Tickets - will park on the west side of the in-field of the race track.  They will be directed to drive on to the race track and drive approximately half-way around to enter the in-field on the west side and park in the designated area.  After the concert, they will exit the same way.  This will be the only way to enter and exit the in-field.
- Grand Stand Tickets - parking will be in the regular grass and dirt parking areas of the race track.

CAN I BRING MY OWN FOOD OR WILL CONCESSIONS BE AVAILABLE?
Other than water, NO OUTSIDE FOOD OR DRINKS are allowed. Except for water, at this event all food and other beverages must be exclusively purchased from the Food Trucks on site. Deliveries of food to the event are not allowed. Alcohol is not permitted.

IS TAILGATING ALLOWED?
Traditional “tailgating” activities (yard games, grills, generators, etc.) will not be permitted before or during the concert.

ARE THERE ANY ADDITIONAL ITEMS OR ACTIVITIES NOT PERMITTED?
Yes. NO alcohol, drugs, smoking, vaping, etc. NO fireworks, laser pointers, drones, kerosene lamps or open flames, and yard games will be permitted. NO tents, tarps, flags, accessories or other structures will be allowed to be setup on parking lots or vehicles. Blocking the vision of fans behind you WILL NOT BE PERMITTED. Selling, promoting, or advertising any third-party companies or products will not be permitted. DISORDERLY CONDUCT OR FAILURE TO COMPLY WITH SOCIAL DISTANCING GUIDELINES WILL NOT BE TOLERATED OR PERMITTED. FAILURE TO ADHERE TO GUIDELINES MAY RESULT IN IMMEDIATE REMOVAL WITHOUT REFUND.

IS SMOKING ALLOWED?
No. To ensure the most enjoyable experience for all fans, smoking will not be permitted.

ARE PETS ALLOWED?
Service animals are permitted. No pets or animals will be allowed. This includes emotional support animals.

WILL MERCHANDISE BE AVAILABLE FOR PURCHASE?
Yes. Merchandise will be available at the concert.

CAN WE COME AND GO FROM THE CONCERT?
No. Once you arrive and parked, barring an emergency, exiting will not be allowed until the concert has ended. If you have an emergency, please notify an event official immediately. If the emergency warrants, please call 911 first.

WHAT IF I NEED ASSISTANCE DURING EVENT?
If you have an emergency, please call 911 first, then notify the nearest event staff member.

HOW DO I PURCHASE A TICKET?
Tickets are only available online at wowradio.org and attendstar.com ticketing. We do not work with any third party ticket resellers, such as StubHub, Vivid Seats, etc. If you purchase a ticket from a third party website, WOW Concerts can NOT guarantee entry and the tickets may be fraudulent. Please understand that the tickets you purchase from a third party website my look authentic but in almost all cases they are not. Be aware that you may be denied entry and no refund will be given.

HOW DO I GET MY TICKET?
When you purchase your ticket online at wowradio.org and attendstar.com ticketing, your ticket can be printed directly from your web browser. From your order confirmation page, click on the green "Print Now" button. This will open your tickets up in a new web page. From this page, simply go to File > Print in your web browser's menu. Your tickets are also sent automatically to the Email address provided. The Email contains a link to your order confirmation page. This way, you can print your tickets at a later time that is more convenient for you. For those who prefer to have their order as a PDF file, you can download your file to your computer via your order confirmation page.

WILL TICKETS BE SOLD AT THE GATE?
Due to the overwhelming response we expect all tickets to be sold in advance so get yours early. If tickets remain on the day of the concert they will be sold at wowradio.org, and at the gate by credit or debit card ONLY. No checks or cash will be accepted, and ticketing fees will still apply. Day of show tickets will be at a $10 higher price than advance.

WHAT IF WE ARE RUNNING LATE... CAN WE STILL ATTEND THE CONCERT?
We encourage ticket holders to arrive before the start of the concert.  Due to the nature of this unique in-field concert and out of respect for the Artist, the goal is to have all vehicles parked by 7:15 pm.  Ticket holders arriving after 7:25 pm have to all park in the regular grass/dirt parking lot of the race track.  In-field and Track Ticket holders that have to park in the regular parking will be allowed to take lawn chairs and walk to their ticketed section in the in-field.

I PURCHASED A TICKET AND I LOST IT, OR I HAVE NOT RECEIVED IT.  WHAT DO I DO?
Go to https://www.attendstar.com/tickets/ and enter your Email address used in the ticket purchase. Or you may call 1-855-223-1008 during business hours:  Monday to Friday, 10:00 am - 5:00 pm for assistance with purchased tickets.

WHAT IF I CAN’T USE MY INDIVIDUAL TICKET?
All sales are final, no refunds or exchanges. No exceptions. If you are unable to rearrange your schedule, then feel free to sell or give your tickets to a friend at church, work or school or to a family member(s).

Guidelines for the health and well being of those attending:  Please maintain the recommended physical distance from people outside of your party. If you or someone in your family is exhibiting any health-related symptoms, please stay home and do not attend the concert. By purchasing a ticket, you are agreeing to follow the safety guidelines. Please consider that there is an inherent risk of exposure to COVID-19 or other infectious diseases in any place where people are present. Although we have implemented recommended practices to promote the health and safety for all of our attendees and event staff, we cannot ensure or be held liable that the premises are free from contagions. By voluntarily entering and being present at this event, you acknowledge and agree to accept complete and sole responsibility for the inherent risk of possible exposure. Guidelines and protocol requirements are subject to change from the time purchased to the concert. Everyone will comply with COVID requirements that are in place at the time of the start of the concert.  ALL TICKET PURCHASES ARE NON-REFUNDABLE.